Introduction And Summary Findings

The rapid development of dedicated web sites in RWM (Radioactive Waste Management) organisations stems from the recognition that stakeholders, be they the citizens, the general public, the media, or the organisation.s staff, have new demands in terms of communication in this field which must be addressed. RWM organisations themselves seek to create trust and stable relations with various parts of society and need therefore to be proactive in their information and communication strategies towards stakeholders. In this respect, internet technologies appear to be a prime tool, and inter-activity a major asset of Web technology. The article reports how different organizations have analysed their context and communication needs, how they selected the corresponding e-tool, and the success or obstacles encountered. There is a broad consensus among RWM organisations that the development of internet platforms and tools represents an important step in the way of a better communication, however not every topic can be covered with new information technologies. Moreover in the RWM field in particular, communication demands people-to-people contacts and two-way communication in order to build confidence, e.g., hearings, round tables, and discussions with stakeholders