Appendix XIII: Capture of professional/personal network tacit knowledge

Center for Advanced Energy Studies (CAES), Idaho National Laboratory. CAES is a principle agent of the Idaho National Laboratory in the areas of next generation nuclear energy policy, research, training and education. Perhaps the most deep-seated tacit knowledge that any individual retains is that concerning his/her relationships with others and the depth and breadth of those relationships. In considering all types and elements of knowledge capture, it is essential to remember that most individuals that have achieved technical success in their disciplines have not done so singularly by virtue of sheer technical knowledge or individual effort. Success is achieved through their ability to work with and through others to achieve the goals and mission of the organization. This said it is necessary to consider, when capturing the knowledge of those that are leaving an institution for whatever reason, the knowledge that the individual possesses concerning the relationships they have with others. These relationships contribute to the comprehensive picture of what has helped the individual be successful in supporting the organizations goals and without it the organization and the individual's successor is left with an incomplete recipe for success. These relationships might be with vendors, peers within their or other organizations, mentors, subordinates, managers, and many others. The list may be long and varied for those that have supported an organization for many years