Gas smart meters, households' practices and energy savings. Literature review - Synthesis

This work was commissioned by ADEME and GrDF to help design the tools and interventions that could take place during the pilot phase of the roll-out of the French gas smart meter GAZPAR. The gas smart meter will provide households with more precise and frequent consumption data. The objective of this bibliographical study was to explore how the provision of this data, and related public or private action, could be made as efficient as possible as far as energy savings are concerned. More specifically, the aim of this study was to examine how energy consumption data is adopted by households in order to draw recommendations as to what information services or support-to-households measures should come with the meter roll-out. This report can be useful for any organisation willing to develop services based on information feedbacks or support-to-households approaches. In particular, it can be useful to local stakeholders (including communities, local authorities and social landlords) as well as to energy providers. Recommendations apply to gas-consumption data as well as to joint gas and electricity approach. The report focusses on four questions: - 1: What information-based services should be offered to households to encourage them to adopt low energy gas-related practices in the long term? - 2: What support measures should local stakeholders develop to complement information-based services? - 3: How can we identify the various user profiles? How can we communicate to each of them? - 4: How should we capture impact?