Electric and magnetic fields from the viewpoint of customer consulting

The question of acceptance of electric and magnetic fields by the individual and public opinion cannot be solved by regulations on standard values and precautionary or safety limit values alone. It is just as much a matter of technology acceptance in general and of the communicative skills of companies and associations. The author, an employee of a power supply company, attempts to point out ways towards a better communication with individuals concerned about electromagnetic fields and provide an understanding of the problems involved in getting their acceptance. (orig./VHE)