Conceptual design of computer-based decision aids

The quality of a decision aid is limited by the quality of the early conceptual design of that aid. Although the conceptual design stage is very important, it is frequently unstructured and inadequately documented. This paper describes a structure for the conceptual design process for decision aids. The process includes function and decision task analysis from the basis of the user's situation and problem solving strategy, and it extends to the form and content of the information displays