CroMa – Crowd Management in Transportation Infrastructures

The high and continuously rising number of passengers using public transportation in Germany is leading to an expansion of the services offered by public transport operators. The existing transportation infrastructures, especially the railway stations, can only partly cope with this rapid growth in passenger volume. Overcrowding on platforms and access routes is already occurring, especially in the event of operational disruptions by natural disasters or major public events. This crowding may lead to passenger injuries or to a standstill of operations for safety reasons. The collaborative research project "Crowd-Management in Transportation Infrastructures – CroMa" aims at improving the robustness, safety and performance of railway stations during peak loads. For this purpose, improved building regulations, suitable crowd management as well as guidelines for risk management, resilience and inter-organizational information management will be developed. Within CroMa, the Institute of Public Safety and Emergency Management conducts research on the identification and modelling of information flows between the various stakeholders. An analysis of existing information management concepts and domain specific crisis scenarios will help to develop an information flow process model and guidelines for effective inter-organizational information management. The poster ^CroMa - Crowd Management in Transportation Infrastructures describes the collaborative research project of the same name. The poster contribution highlights the research questions addressed within the framework of the project as well as the underlying methodological approach. The expected results, including guidelines for end users, are also presented.