Guidance on communicating about uncertainties in nuclear emergency management

Within the European project CONFIDENCE, an extensive research programme has been conducted on a range of different tools, including Apps, SMS, numerical, narrative or mixed news messages and videos linked to uncertainty communication following potential nuclear or radiological emergencies. For this purpose, qualitative and quantitative research methods were applied in different European countries. Based on the results of these studies, we have formulated guidelines for efficient and effective communication about uncertainties that can be used in nuclear or radiological emergencies. (authors)