Beam reliability and equipment downtime tracking how Lansce closes the loop

LANSCE uses a semi-automated accounting system to track how well we meet our stated beam delivery goals. When an equipment failure prevents delivery of the desired beam to our customers, the first order cause is identified and an accurate measurement of the downtime is recorded. For equipment downtimes of significant duration, we investigate the causes and make recommendations that will hopefully eliminate or mitigate the impact of similar downtimes in the future. (authors)