Practical guide of electric power and natural gas markets. Guide for individual consumers

This set contains four consecutive versions of a guide (2012, 2016, 2018, 2021) which aims at helping consumers to better understand the energy market in France (market opening, market actors), to more easily find practical information and advices (to understand the contract and the energy bill, the meter and consumption calculation, to choose an energy provider and to deal with providers in different situations, what is possible to do, what to do when moving, when building or when rescinding the contract, or what to do to reduce energy consumption), to better know about provider obligations and litigations, and to better know the role of the National energy mediator