Analysis of Operators Comments on the PSF Questionnaire of the Task Complexity Experiment 2003/2004

Human Reliability Analysis (HRA) methods usually take into account the effect of Performance Shaping Factors (PSF). Therefore, the adequate treatment of PSFs in HRA of Probabilistic Safety Assessment (PSA) models has a crucial importance. There is an important need for collecting PSF data based on simulator experiments. During the task complexity experiment 2003-2004, carried out in the BWR simulator of Halden Man-Machine Laboratory (HAMMLAB), there was a data collection on PSF by means of a PSF Questionnaire. Seven crews (composed of shift supervisor, reactor operator and turbine operator) from Swedish Nuclear Power Plants participated in the experiment. The PSF Questionnaire collected data on the factors: procedures, training and experience, indications, controls, team management, team communication, individual work practice, available time for the tasks, number of tasks or information load, masking and seriousness. The main statistical significant results are presented on Performance Shaping Factors data collection and analysis of the task complexity experiment 2003/2004 (HWR-810). The analysis of the comments about PSFs, which were provided by operators on the PSF Questionnaire, is described. It has been summarised the comments provided for each PSF on the scenarios, using a content analysis technique. (Author)