Heat and cold networks. Guide-plan of the annual report on the performance of urban heating (cold) concessions provided to conceding authorities by their concessionaires. The essential elements to accompany the active follow-up of one's heat/cold network. Practical file

After some recalls about the annual concession activity report (objectives, ongoing control by the community, focus of some control elements, relationship with public service user), this guide presents the structure and content of this report which thus will have an introduction (contacts, contractual framework, installations), a brief presentation of the exercise (highlights of the year, key figures), a technical report of activity (energy assessment, exploitation, works, provisional programme of network development), a financial report (presentation of methods, balance sheet, detail of products, detail of charges, result, tracking account, assessment, provisional budget). The content of various appendices is also presented; these appendices can be contractual, related to the technical report, related to service quality, or related to the financial report