How to deal with public concerns and resistance

First hand experience dealing with the public's perception of radiation, their reaction to a proposed installation of a Cobalt-60 industrial irradiator in their neighbourhood, and the tactics employed by nuclear critics have allowed the author to make some observations. Among these observations is the requirement for a public education program, discernment of the appropriate incentive to the community, and sufficient time to accomplish the education/information process and to deal with objections. (author)