Expert systems intelligent tutoring systems and the power industry: A future scenario

One use to which fielded expert systems have been put is the training of less experienced personnel. However, since expert systems are not developed for the purpose of training, their knowledge contains gaps, particularly in the areas of explanation and reasoning-essential components of expertise. The incidental learning that results from interacting with an expert system produces a memorization of the expert system's procedures without an understanding of the logic behind those procedures. Although learning without comprehension can provide adequate task performance, it affords inadequate transfer or generalization of knowledge, producing task-specific learning. In other words, the expert system user performs the task like an expert, but has not really become an expert. To become an expert, specialized training is required. This training could be provided by professional educators, or, in the future, by artificial intelligence programs, called intelligent tutoring systems, specifically designed for training