Laboratory simulation of maintenance activity

Laboratory research in highly controlled settings can augment, but not replace, studies in plant or training center locations. A laboratory simulation involves abstraction of the human information processing and social interactions required in prototypical maintenance tasks. A variety of independent variables can be studied quickly, efficiently, and at relatively low cost. Sources of human error can be identified in terms of models of human perception, cognition, action, attention, and social/organizational processes. This paper discusses research in progress at the Battelle Human Performance Laboratory. Both theoretical aspects and practical implications are considered. Directions for future human factors research are indicated