Operating experience and corrective action program at Ontario Hydro Nuclear

This is a slide-based talk given at the COG/IAEA: 5. Technical Committee Meeting on 'Exchange of operating experience of pressurized heavy water reactors'. In the introduction there are presented the operating experience (OPEX) program of OHN, and the OPEX Program Mission, ensuring that the right information gets to the right staff at the right time. The OPEX Processes are analysed. These are: - Internal Corrective Action; - Inter-site Lesson Transfer; - External Lesson Transfer; - External Posting of OHN Events; - Internalizing Operating Experience. Steps in solving the Corrective Action Program are described: - Identify the Problem; - Notify Immediate Supervision/Manager; - Evaluate the Problem; - Correct the Problem; Monitor/Report Status. The Internal Corrective Action is then presented as a flowchart. The internalizing operating experience is presented under three aspects: - Communication; - Interface; - Training. The following items are discussed, respectively: peer meetings, department/section meetings, safety meetings, e-mail folders, newsletters and bulletin boards; work planning, pre-job briefings, supervisors' briefing cards; classroom initial and refresher (case studies), simulator, management courses. A diagram is presented showing the flow and treatment of information within OHN, centered on the weekly screening meetings. Finally, the corrective action processes are depicted in a flowchart and analysed in details