Share point 2013 Implementation Strategy for Supporting KM System Requirements in Nuclear Malaysia

Knowledge Management system (KMS or KM System) is an important tool for knowledge intensive organization such as Nuclear Malaysia. In June 2010, MS Share Point 2007 was deployed as a tool for KM System in Nuclear Malaysia and was functioning correctly until the end of 2013, whereby the system failed due to software malfunction and inability of the infrastructure to support its continuous operation and usage expansion. This led to difficulties for users to access their operational data and information, hence hampering access to one of the most important tool for KM System in Nuclear Malaysia. However, recently a newer and updated version of the system for example Share point 2013 was deployed to meet the same objectives. Learning from previous failures, the tool has been analyzed at various stages of technical and management reviews. The implementation of this newer version has been designed to overcome most of the deficiencies faced by the older version, both from the software and infrastructure point of views. The tool has performed very well ever since its commissioning from December 2014 till today. As it is still under warranty till March 2016, minimum maintenance issues have been experienced and any problems have been rectified promptly. This paper describes the implementation strategy in preparing the design information of software and hardware architecture of the new tool to overcome the problems of older version, in order to provide a better platform for KM System in Nuclear Malaysia. (author)