Published March 2, 1999 | Version v1
Miscellaneous

Code of Conduct for Gas Marketers : rule made under part 3 of the Ontario Energy Board Act, 1998

Description

Text of the code of conduct for gas marketers in Ontario is presented. This code sets the minimum standards under which a gas marketer may sell or offer to sell gas to a low-volume consumer, or act as an agent or broker with respect to the sale of gas. The document describes the standards and principles regarding: (1) fair marketing practices, (2) identification, (3) information to be maintained by a gas marketer, (4) confidentiality of consumer information, (5) conditions in offers, (6) contracts, (7) contract renewals, (8) assignment, sale and transfer contracts, (9) independent arms-length consumer complaints resolution process, and (10) penalties for breach of this code

Availability note (English)

Available from the Ontario Energy Board, 2300 Yonge St., Toronto, Ontario, M5W 1G8, and also from the Internet at www.oeb.gov.on.ca or through interlibrary loan from the CANMET Information Centre, 555 Booth St., Ottawa, Ont., k1A 0G1, tel: (613) 995-4132 or FAX (613) 995-8730

Additional details

Publishing Information

Publisher
Ontario Energy Board
Imprint Place
Toronto, ON (Canada)
Imprint Pagination
11 p.

INIS

Country of Publication
Canada
Country of Input or Organization
Canada
INIS RN
30041896
Subject category
S03: NATURAL GAS;
Resource subtype / Literary indicator
Non-conventional Literature
Descriptors DEI
COMPLIANCE; MARKETERS; NATURAL GAS; ONTARIO; REGULATIONS; STANDARDS
Descriptors DEC
CANADA; DEVELOPED COUNTRIES; ENERGY SOURCES; FLUIDS; FOSSIL FUELS; FUEL GAS; FUELS; GAS FUELS; GASES; LAWS; NORTH AMERICA