Experience with knowledge management at GRS - Part 1: Documentation and information management

Recognition of the imminent loss of knowledge due to the forthcoming retirement of several experts was the starting point for knowledge management activities at the GRS. In 2001, the Federal Ministry for the Environment, Nature Conservation and Nuclear Safety sponsored a project to develop the concept for a knowledge management system that would cover a network of several German organizations. At the end of the project, setting up such a knowledge management system was judged to be too ambitious and a decision was taken that GRS should implement knowledge management on its own. Subsequently, the results of its implementation would be evaluated with respect to its expansion to cover the network of organizations in a later phase. Consequently, GRS initiated a knowledge management programme in 2002. The development of a document and information management system as a part of the overall knowledge management system is described in the paper. (author)