Cognitive ergonomics of operational tools

Control systems have become increasingly more powerful over the past decades. The availability of high data throughput and sophisticated graphical interactions has opened a variety of new possibilities. But has this helped to provide intuitive, easy to use applications to simplify the operation of modern large scale accelerator facilities? We will discuss what makes an application useful to operation and what is necessary to make a tool easy to use. We will show that even the implementation of a small number of simple application design rules can help to create ergonomic operational tools. The author is convinced that such tools do indeed help to achieve higher beam availability and better beam performance at all accelerator facilities. (author)