From Hindsight to Foresight: using collaborative methodologies to tackle the wicked problems and improve the Emergency System

The main goal of this WiPe is to analyze a wicked problem of disaster management, to offer an external evaluation on how the emergency system worked and to plan a foresight exercise able to design a personalized emergency response services to citizens. The first part of the paper is rather a hindsight analysis regarding disaster management of "Colectiv 2015", one of the worst manmade disasters in the recent Romanian history. After four years of investigations and reports and many recovery measures "Colectiv 2015" is still a complex problem that needs external evaluation. The second part of the paper is a two-tier research: an intermediary analysis of the wicked problem, using Barry Turner's framework and a design of a foresight exercise. In the Conclusions of WiPe we propose a design of research meant to: 1) better understand the causes and shortcomings of disaster management and failure of foresight and 2) help the Emergency System in Romania build a disaster resilience mechanism.