Improving refueling outages through partnership

This paper describes an approach to reduce nuclear plant outage duration and cost through partnership. Partnership is defined as a long-term commitment between the utility and the vendor with the objective of achieving shared business goals by maximizing the effectiveness of each party's resources. The elements of an effective partnership are described. Specific examples are given as to how partnership has worked in the effective performance of refueling outages. To gain the full benefits of a partnership, both parties must agree to share information, define the scope early, communicate goals and expectations, and identify boundaries for technical ownership. (author)