Use of models and mockups in verifying man-machine interfaces

The objective of Human Factors Engineering is to tailor the design of facilities and equipment systems to match the capabilities and limitations of the personnel who will operate and maintain the system. This optimization of the man-machine interface is undertaken to enhance the prospects for safe, reliable, timely, and error-free human performance in meeting system objectives. To ensure the eventual success of a complex man-machine system it is important to systematically and progressively test and verify the adequacy of man-machine interfaces from initial design concepts to system operation. Human factors specialists employ a variety of methods to evaluate the quality of the human-system interface. These methods include: (1) Reviews of two-dimensional drawings using appropriately scaled transparent overlays of personnel spanning the anthropometric range, considering clothing and protective gear encumbrances (2) Use of articulated, scaled, plastic templates or manikins that are overlayed on equipment or facility drawings (3) Development of computerized manikins in computer aided design approaches (4) Use of three-dimensional scale models to better conceptualize work stations, control rooms or maintenance facilities (5) Full or half-scale mockups of system components to evaluate operator/maintainer interfaces (6) Part of full-task dynamic simulation of operator or maintainer tasks and interactive system responses (7) Laboratory and field research to establish human performance capabilities with alternative system design concepts or configurations. Of the design verification methods listed above, this paper will only consider the use of models and mockups in the design process