Organisational learning - literature review and plans for 2004

Efficient organisational learning is considered to be a precondition for high reliability organisations. Organisational learning allows an organisation to learn from its own and/or others' failures, which contributes to ensure that incidents are avoided in the future. The first part of the paper provides an overview of the field of organisational learning, and describes the past and current trends in this extensive field. The second part presents the plans for a case study that will be completed this year. The objective of the case study is to describe the learning practices at a small nuclear research plant, with the purpose of assessing the current approach to learning from failures and incidents at the plant. The case study serves as a pilot study, and the outcome of the study will make up the basis for conducting similar research on larger nuclear power plants. A long-term goal is to develop a framework for assessing and implementing learning practices that facilitate the learning competence of nuclear power plants. (Author)