Virginia power's human performance evaluation system (HPES)

This paper reports on the Human Performance Evaluation System (HPES) which was initially developed by the Institute of Nuclear Power Operations (INPO) using the Aviation Safety Reporting System (ASRS) as a guide. After a pilot program involving three utilities ended in 1983, the present day program was instituted. A methodology was developed, for specific application to nuclear power plant employees, to aid trained coordinators/evaluators in determining those factors that exert a negative influence on human behavior in the nuclear power plant environment. HPES is for anyone and everyone on site, from contractors to plant staff to plant management. No one is excluded from participation. Virginia Power's HPES program goal is to identify and correct the root causes of human performance problems. Evaluations are performed on reported real or perceived conditions that may have an adverse influence on members of the nuclear team. A report is provided to management identifying root cause and contributing factors along with recommended corrective actions