Knowledge management. Preservation and maintenance of implicit knowledge within a company

EnBW Energie Baden-Wuerttemberg AG operates in a more and more complex economical and political environment. This fact and ambitious growth targets are the reason for EnBW to activate more intensively hidden potentials of the staff and to strengthen their skills. The ''intellectual capital'' of EnBW becomes a key success factor and active knowledge management will be the key to save the sustainability of the company. For the implementation of knowledge management EnBW uses an integrated approach, which includes a cultural, strategic and operational level. Since 2006 the ''Knowledge Relay'' has been used in the EnBW group with great success. (orig.)