Published February 2000 | Version v1
Journal article

Energy companies need to cuddle their clients

Creators

Description

Due to a liberalized energy market in Europe more than 20% of the customers has chosen another electricity supplier. In spite of that many energy suppliers do not yet operate as client-oriented businesses, according to a report of Ernst and Young: 'Trend in Energy 2000'. Energy companies should become more active in relation management

Additional details

Additional titles

Original title (Dutch)
Energiebedrijven moeten knuffelen met de klant

Publishing Information

Journal Title
Energieconsulent
Journal Issue
no.2
Journal Page Range
p. 8-10
ISSN
1380-8931
CODEN
ECNSED

INIS

Country of Publication
Netherlands
Country of Input or Organization
Netherlands
INIS RN
32010298
Subject category
S29: ENERGY PLANNING, POLICY AND ECONOMY;
Descriptors DEI
COMPETITION; COST; DEREGULATION; DISTRIBUTED DATA PROCESSING; ECONOMICS; ENERGY POLICY; ENVIRONMENTAL IMPACTS; INTERNET; LEGISLATION; MARKET; PRICES; PUBLIC UTILITIES; TRADE
Descriptors DEC
COMPUTER NETWORKS; DATA PROCESSING; GOVERNMENT POLICIES; PROCESSING