Integrated Environmental Management System Communication at Large Sites - 20480

At a large Department of Energy-owned (DOE) site, there are challenges to communicating Environmental Management System (EMS) topics effectively. With multiple contractors and Environmental Management System scopes, as well as a large number of employees, communication preferences and possibilities vary, providing both the benefit and the challenge of differing pathways for sharing information. Additionally, data collection for site-wide environmental reporting involves numerous points of contact spread across contractors and requires organization and integrated communication. Focusing on the value of communication to enhance EMS education and awareness to drive environmental performance, we discuss the communication methods used both at a site-wide level and by individual organizations. Example methods include site-wide working group meetings, internal Share Point, site-wide surveys, collaborative reporting, weekly newsletters, and combined communication efforts with the Integrated Safety Management System (ISMS). Using external audit results to gauge employee environmental awareness and culture, we analyze the effectiveness of EMS communications. In conclusion, integration of EMS communication in alignment with the ISMS has assisted in meeting International Organization of Standardization 14001 (ISO 14001) requirements and strengthened the concept that environmental protection is part of safety for workers and the site. Increased environmental enthusiasm and awareness supports the effectiveness of EMS communication methods and positive external audit results. These results benefit other sites with EMS to gain knowledge of integrated communication efforts that increase the effectiveness of the EMS, environmental performance, and conformance with ISO 14001. By assessing the effectiveness of actual EMS communication methods, contractors will be able to take away tools to enhance environmental communication in their workplace. (authors)