[en] In late 1993, the authors' mission expanded from engineering design to also encompass production of neutron generator devices. They completed a gap analysis of the tools needed to support this emerging production assignment and, as a result, introduced a Product Data Management (PDM) system. This implementation includes basic PDM features, Web access, interfaces to the production floor and suppliers, and other utilities. They carefully strategized, piloted and assessed the integration of the PDM system into their business. Their efforts have prepared them to enter the next tier to further integrate their key operational resources to include their external suppliers