[en] In the last years in the international environment, radiological incidents have been reported, due to the presence of radioactive materials in the junk, that have implied the adoption of measures in matter of radiological safety, to avoid affectations in the public and the environment, as well as in the international trade. The establishment of the radiological control of junk during it commercialization requires of the implantation of a quality management program. In such sense, the present work exposes the experience of our institution in the design and organization of a service for the radioactivity measurement in junks based on a quality administration system based on the requirements of the quality standards ISO 9001:2000, ISO/IEC 17050 and ISO/IEC 17025:2000. In coherence with the postulates defined in the institutional strategy related to the implantation of a total quality system and the international demands on this matter. To such ends the processes that compose the service were identified, the corresponding and implemented procedures were elaborated, the registrations associated to the same one, being worked in the design of a quality assurance program that allowed the evaluation of the conformity of the product and the customer. (Author)