[en] The work conducted in the first half of 2006 by the Electricity Working Group (GTE) and Gas Working Group (GTG) consultation bodies set up by the Commission de regulation de l'energie (CRE), has specified the practical conditions for market operation defined in CRE communication of 10 January 2006. The CRE decision of 26 May 2005, has led to the creation of a consumer committee within the GTE and GTG allowing the expectations of gas and electricity consumers to be given greater consideration. During the first half of 2006, this consumer committee defined consumers needs in terms of information and protection, and set recommendations, whose application is one of the priorities over the coming months. The consumer committee has become a plenary committee for gas and electricity consumers, with the same stature as the GTE and GTG plenary committees. Following a round table with the players on 14 September 2006, CRE presents the decisions made and guidelines adopted for the coming months in this communication. (author)