[en] Educational institutions have been highly concerned about the quality of products offered to the society, in order to obtain better results they need to provide a high degree quality service. The exclusive approach of this study was the development of a Multidimensional Model for the Educational Quality Assessment, named MULTQUALED. The model was based on quality standards and models used in other economic sectors where were created four data collection instruments, comprehending dimensions such as pedagogical, human resources and facilities regarding qualified and quantified actions for the continuous improvement of educational quality management process. The study was applied to the Nuclear Technology Stricto Sensu Graduate Program from the Instituto de Pesquisas Energeticas e Nucleares from Sao Paulo (IPEN-CNEN/SP). The information obtained from the application of MULTQUALED evidenced fragilities and positive aspects that support the decision process with strategic actions contributing with the continuous improvement of the program education quality. (author)