[en] This comprehensive study reports the electron-impact on the open shell AlO molecule at low energy (less than 10 eV) using the R-matrix method. We present the elastic (integrated and differential), momentum-transfer, electronic excitation and ionisation cross sections; along with effective collision frequency over a wide electron temperature range (1000–100 000 K). Correlations via a configuration interaction technique are used to represent the target states. Calculations are performed in the static-exchange and 24-target states close-coupling approximation at the experimental bond length of 1.6178 Å. We have used different basis sets 6-311G^*, double zeta, polarization (DZP), cc-pCVTZ to represent our target states. We have chosen the Gaussian Type Orbitals (GTOs) basis set DZP to represent the atomic orbitals which gave the best one-electron properties of the molecule. The calculated dipole moment (1.713 au), rotational constant (0.641399 cm^-1) and the vertical excitation energies are in concurrence with the best available data. The continuum electron is also represented by GTOs and is placed at the center of mass of the molecule. Resonance analysis is carried out to assign the resonance parameters and the parentage of detected resonances by fitting the eigenphase sums to the Breit–Wigner profile. Our study has detected three core-excited shape resonances in the 24-state model. We detect a stable bound state of AlO^- of ¹A₁ symmetry having configuration 1σ² … 7σ²1π⁴2π⁴ with a vertical electronic affinity value of 2.59 eV which is in good accord with the experimental value of 2.6 ± (0.01) eV. The ionisation cross sections are calculated using the Binary-Encounter-Bethe Model in which Hartree–Fock molecular orbitals at self-consistent level are used to calculate kinetic and binding energies of the occupied molecular orbitals. We include partial waves up to g-wave beyond which Born closure method is employed to obtain converged cross sections. Graphical abstract: .