Towards an integrated knowledge management: Expert networking in the company

Most tools and methods in use for knowledge management (KM) have only a limited scope in respect to the dimensions of KM - handling 'contents' of different complexity, integrate the different groups of people involved, and promoting knowledge today and for the future. By analyzing the internal status of experts established in Framatome ANP recently, it will be shown that they themselves are an element of KM and can integrate these diverging dimensions and methods. This relies mainly on the different forms of their networking. First examples of experts' activities are mentioned and extended to concepts for their role in the company, especially regarding the innovation process. (author)